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How do I get a quote?

Simply go to our home page and search your device, for example “iphone 5 32GB”, select your item from the drop down list. You will then have the option to select the condition of your device. Please try not to omit any issue. Our online estimator have listed all the common issues that your laptop, phone or any other dive can have, such as bad battery, broken screen, etc. Once you have selected the condition of your device, you will receive an instant quote. Click the “submit” button to continue to the next step which is receiving shipping instructions.


Are there any fees?

There are no fees for selling to Gadget Salvation thorugh our Instant Sale Program. Our Listing for Sale Program is a consigment program and we charge 10% of the selling price. Please visit the “Listing for Sale” section here for more information about this program.

How does the selling process work?



1. Select your device

Start by searching your device on our website. We mainly buy any laptop, cell phone and tablet that is not older than 8 years. So if you cannot find your device on our website it’s because it’s either too old and we no longer buy it, or recently introduced to the market and we haven’t added it yet to our webiste. If the latter case, please contact us and we will add your device as soon as possible.


2. Give us some details

After finding your device, make sure to explore each condition of our online calculator. We have listed all common issues that a device can have. This step is crucial in order to receive an accurate quote.




3. Ship your device

Before you pack your device, make sure it to dust it off. Pretend you are buying your own device, make it look presentable, free of dirt, odors, stickers, etc. Doing so is part of our testing process but by helping us doing so you save our tech team time that is therefore pass it on to you as added value to your device.


4. Get paid

Once your device is tested you will receive a notification by email to confirm your payment. We offer 4 different payment methods:

  • Check
  • Google Wallet
  • Chase QuickPay
  • PayPal





Related Questions

How is the market price determinded?

On a daily basis, we analyze hundreds of items and sales from many different marketplaces and competitors. We want to make sure you are getting the most value for your gadget.

Can I use Gadget Salvation if I live outside of the United States?

Currently we only serve customers in United States.

Is Gadget Salvation a safe place to sell my electronics?

We understand that our Customers put a lot of trust in us when they trade in their electronics and we take that responsibility very seriously. We’re proud of the good reputation we’ve earned since we started the business in 2008. We invite you to check out our reviews to see what others are saying about their Gadget Salvation experience.

We are accredited by the Better Business Bureau with an A rating.


What happens to my Electronics?

The final purpose of buying used Laptops, iPhones, iPad and other electronics are so that we can extend their life by refurbishing them and resell them through different channels, mostly eCommerce sites. We responsibly dispose of every electronic. We make sure that no electronic ends up in a landfill. Older electronics, mostly laptops, we scrap and separate its components by material type, and send them to recycling facilities where they make sure that these materials are reused in the manufacturing of other products.


Why should I choose Gadget Salvation?

Our service is an alternative to services such as eBay or Amazon, and even local selling option such as Craigslist. With us you do not need to have a PayPal account, register and confirm any bank account or deal with the hassle of meeting lots of people in person until you get to sell your electronics.
Our website offers an upfront quote, free pre-paid shipping and quick payment turnaround.

What is Gadget Salvation?

Gadget Salvation is a consumer electronics trade-in service that endeavors to reshape the way we utilize, sell and recycle used computer goods.
We buy and sell used electronics such as iphones, ipads, laptops, macbooks and more in a fast, easy, secure and convenient way.


What do I need to include with my device?

Please include the following:

  • Laptops: power adapter
  • Desktops: keyboard, mouse, power cord
  • Gaming consoles: please check-mark accessories you will be including with your console in our online quote calculator
  • Phones: wall charger + data cable.

You are not required to send your gadget in the original box, but you can certainly use it to ship your device in. We do not pay extra $ for the retail packaging. Not including it will not impact your quote either.


Do I need to format the hard drive of my computer/cell phone before sending it in?

No. It is not required to erase your hard drive. In fact, please make sure your gadget comes with an operative system intact (unless noted otherwise on your quote request form). We do recommend to delete all your personal files/linked user accounts prior to sending the device in. As a part of the procedure, we will fully erase and re-format the hard drive, once your gadget is delivered to us.

Gadget Salvation does not sell or share any of your stored personal information. Additionally, during our inspection process all devices receive a full wipe and factory restore prior to or during inspection; we also destroy any SIM or memory cards that our customers forget to take out.

Please Note:  If you do forget to take out your memory card, we will be unable to send it back to you should you decide to cancel your transaction, as these are destroyed immediately upon the start of the inspection process.

Here’s a video guide on how to restore your computer to its factory default settings:



I cannot find my device, what should I do?

If your device is not older than 8 years old, please email us and we will add it to our website.

You may also try to follow these guide to find your device’s model number:


Related Questions

I cannot find my laptop model

Where to find my laptop model number?

Can’t find laptop

Can’t find model

How can I restore my computer to factory settings before I send it in?

Please select the operative system below to see the instructions:

Windows 7
Windows 8


How long is my quote valid for?

Two weeks. If you have requested a quote over 2 weeks ago, you will need to get another quote.


Related Questions


Can I include extra stuff in the sale, like my phone or tablet case?

Please do not include any accessories beyond your power adapter and cable. The postage for each shipping box is calculated to a specific weight. Including extra accessories like cases can cause shipping problems and will not increase the value of your sale.

Can I be more specific about the condition of my device?

Our online estimator has all common issues that your device may have. If you believe that you need a custom quote, please do not hesitate to contact us.

Are packages insured?

Yes. All packages are insured for up to $110. Customers however are still responsible for proper packaging of their gadgets. Damage due to poor packaging is not covered by the shipping carrier and will be the customer’s sole responsibility. If items are not packed properly and arrive damaged, UPS will not honor insurance claim, and we will have to revise your online quote based on the condition of the gadget.


Is my personal information safe?

Yes, as part of the testing process, we wipe out all personal information. Although we do recommend to delete all sensitive data before sending in your device.

How to turn off “Find My iPhone” after you have shipped it?

Find My iPhone app is activated by default with iOS7 and newer for iPhones, iPads, and iPod Touch. This automatically blocks activation by other people, and does not allow Gadget Salvation to find a new owner for your device. Because of this, we will not be able to offer full trade-in value for devices with Find My iPhone enabled, unless you deactivate the “Find My iPhone” in your iCloud account.

The good news is that It is still possible to clear your device. Here’s how:


      • Click “Devices”at the top, and locate the device you sent to Gadget Salvation. After a few moments, iCloud will finish updating the location on each of your devices and the device you sent in should appear as offline. Click on the device to select it, go back to the device list, and the click the “X” button to remove it from your account. Please note: device must be powered off.

      • Click “remove” on the next screen to confirm.

    • If you received an email from Gadget Salvation asking you to complete these steps, use the link in your email to let us know you’ve removed it from your account so we can continue to process your device.
    • Please note: If you are still in possession of your device, you can turn off Find My iPhone right from the settings menu. If you aren’t able to remove the device from your iCloud account, please contact us for assistance.

Will wiping my hard drive affect my quote?

As long as you include the original OS discs with your laptop to fully restore it or leave the restoration partition intact, your quote should not be affected. We recommended to reset your computer to its factory settings, without erasing the software. Otherwise, please select “No operative system” option under “Other”.

Can I sell electronics not listed on your website?

It’s possible. We do our best to keep always our purchasing database up to date. If your device is older than 8 years old it is possible that we have discontinued the purchase of this product. If your device is new to the market, it is possible that we have not yet added to our database, please email us to request its addition.

Can I sell multiple items?

Yes you can, simply click on “add to my cashbox” button for any item you wish to sell, then click on “add another device” button or simply return to the home page and get a quote for any other device.

Can I track my transaction?

Yes. Simply login to your account, here.

How do I cancel a transaction?

If you have received a prepaid shipping label but have not yet shipping your device and would like to cancel your transaction, then there’s no need to cancel. Unused prepaid shipping labels are not charged to us until they are scanned by UPS. So there’s no need to cancel. If, you already send in your device and would like to cancel your transaction, email us and we will be glad to assist you.

Can I sell a brand new iPhone or any other device?

Yes, we have an option in our calculator named “Looks and works as brand new”. You may select that option to receive a quote. If your device is sealed in a box, please email us to request a custom quote.

What happens if you disagree with the condition or model I selected for my item?

The best way to prevent an offer drop is by providing as accurate an initial assessment as possible. It is also very common for customers to select the wrong model on our website. Please be sure you are generating a quote for the correct item. Every item sent to us is hand evaluated by a trained member of our team based on the information you provided. If our evaluation does not match up with the one you completed online, the offer may decrease or increase accordingly. If your offer changes for any reason, you will receive an email on the day of inspection with the new value and an explanation of any changes to your offer. If you disagree with our revised offer, we will gladly return your item. If your offer is revised and you believe there has been a mistake, you can request the attention of our Inspections Manager for a closer look and re-assessment. You can submit this request by using our Contact Form. In any case, once an item receives an offer drop revision, you will have 5 days to Accept the offer and receive payment or Decline the offer and have the item returned to you.


I selected the wrong model and already sent in my gadget, what should I do?

As soon as your device is delivered and tested, you will be contacted by email with a revised offer that is the correct valuation for the device you sent in.


What to do before selling or giving away your iPhone, iPad, or iPod touch

Before you sell or give away your iOS device, make sure that you’ve removed all of your personal information. Follow these steps to protect your data and get your device to its factory default state for the new owner:

      • Back up your device.
      • Sign out of iCloud:
        • Tap Settings > iCloud, scroll down, and tap Sign Out. In iOS 7 or earlier, tap Delete Account.
        • Tap Sign Out again, tap Delete from My iPhone, then enter your password.
      • Go to Settings > General > Reset, then tap Erase All Content and Settings.
        • This will completely erase your device, including any credit or debit cards you added for Apple Pay and any photos, contacts, music, or apps. It will also turn off iCloud, iMessage, FaceTime, Game Center, and other services.
        • If you’re using iOS 7 or later and have Find My iPhone turned on, your Apple ID and password will be required. After you provide your password, the device will be erased and removed from your account so that the next owner can activate it.
        • Your content won’t be deleted from iCloud when you erase your device.
      • Contact your carrier for guidance on transferring service to the new owner. If you aren’t using a SIM-card with your device, you can contact them to get help transferring service to the new owner.

      When the new owner turns on the device for the first time, Setup Assistant will guide them through the setup process. Important: Don’t manually delete contacts, calendars, reminders, documents, photo streams, or any other iCloud data while signed in to your iCloud account, or the content will also be deleted from the iCloud servers and all of your devices that are signed in to iCloud.


      If you no longer have your iOS device


      If you didn’t follow the steps above before selling or giving away your iOS device:


    • Ask the new owner to erase all content and settings as described above.
    • If you’re using iCloud and Find My iPhone on the device, you can erase the device remotely and remove it from your account by signing in to, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account. After you erase the device, you’ll need to wait 24 hours before you can activate iMessage on your new device.
    • If you’re unable to complete either of the above steps, you should change your Apple ID password. Changing your password won’t remove any personal information that is cached on the device, but it will make sure that the new owner can’t delete your information from iCloud.
    • Deregister iMessage if you’re switching to a non-Apple phone.

    If you’re using Apple Pay, you can also remove your credit or debit cards at Just choose Settings to see which devices are using Apple Pay, then click your device and click Remove next to Apple Pay.



Do I have to pay for shipping?

The entire process is absolutely free. It does not cost you anything to sell your device to us. Although, if you misrepresent the condition of your device in order to get a higher valuation for it, you will receive a revised quote once your device is delivered to us. If you decline the new offer, return shipping fee may apply (please see our Terms of Service). Please note that we have listed most common issues on our estimator page, so misrepresenting your device should not be an issue.

How does the shipping work?

Once you check out, we will send you a confirmation email with shipping instructions and a link to your prepaid shipping label. All you need to do is to package your gadget with plenty of cushioning materials, attach our prepaid label to the box, and drop it off at any UPS location.

Related Questions



How does Chase QuickPay work?

We process direct bank deposits via Chase QuickPay tool. All we need in order to send you the payment is your email account/phone number. For more details, please see here.

How do I get paid?

Your payment will be issued within 48 business hours of us receiving your device. Currently we offer the following payment options to choose from:

1 – Check, mailed via USPS Standard Mail (5 to 7 business days in transit);

2 – PayPal transfer, sent directly to your PayPal account using the email you have provided at checkout (instant);

3 – Chase QuickPay, sent to you via email. For more details, please see here.

Is it possible to get paid before sending in my device?

Unfortunately, it is not possible. The payout amount is subject to the actual condition of your device, which will be determined upon delivery and inspection of your device.

Related Questions

What can I do if I disagree with my revised offer?

If you feel there has been an error in evaluating of your device, you can bring it to attention of our Inspections Manager by replying to the confirmation email or submitting a request here.
Please allow at least 24 business hours for our team to review your inquuiry. Some evaluations can be edited or overturned to provide you with additional compensation.

After any inspection or re-inspection takes place, you will receive a notification email with evaluation results. If we determine your item possesses a functional or condition rating related defect, or the item is a different model, we will calculate a new offer. You have 5 days to decide if you would like to Accept or Decline. Afterafe the 5 days passes, we will have to assume you do not object to the new offer, and your device will be automatically processed under the new amount. If you decline the offer within the 5 days, the item will be sent back to you.

We offer free returns for items that have been misrepresented only by a minor cosmetic issue, i.e. showing light scratches. If the misrepresentation is related to a functional issue or significant cosmetic flaw, return fee must be paid in advance to have your item send back to you. In order to avoid misrepresentations, please make sure to check-mark appropriate values via our Online Estimator. Hover over the question marks to read more about the details of each option.


Related Questions

Once I have shipped my item, how long does it take to receive payment?

Once your item is delivered it takes up to 48 hrs to be inspected. After the inspection is completed, you will receive a confirmation email and your payment will be processed as soon as you confirm it though our email. PayPal payment are send immediately. Checks are mailed daily before 1:00 pm CDT.

Related Questions

When do I get paid?

As soon as the testing process is complete, which takes only 24 hrs after delivery. In some cases, it can take up to 48 hrs to test some devices.


Do you recycle old electronics?

We sent the electronics with no cash value to local recycling centers. You can send us your old electronics and we’ll take them to a local recycling center, though we are not able to prepay for shipping. You may be able to find a recycling center near you here:


Related Questions

How are electronics certified?

Most of Gadget Salvation Store products are pre-owned devices that go through our own certification process. This process involves a detailed inspection of the cosmetic condition, software and hardware of the devices, to assure their full functionality. All devices are reset to factory settings. We ensure that all pre-existing software and operative system is legitimate and free of malicious software (Malware).

No device is refurbished in any way. We do not replace any components or parts of any device. All devices sold on our site have original components. All electronics that we receive and that are not fully functional and/or do not meet our certification standards and devices that have been previously refurbished by their owners are sold in bulk to refurbishing companies for parts.

Related Questions

Does Gadget Salvation purchase phones that have reported Lost or Stolen?

Gadget Salvation does not purchase items that have been reported as lost or stolen.

We use CheckMEND, a state-of-the-art tool that includes information from carriers, law enforcement and insurance companies to identify whether a device has been reported either lost or stolen.

CheckMEND is a cutting-edge tool designed to more accurately detect potentially stolen goods, including smartphones, tablets and computers. Developed by Recipero, the largest U.S. consumer electronics background report service, CheckMEND compiles data from major wireless carriers, law enforcement and insurance companies across the country (including the FBI) to provide the most complete database of lost or stolen devices. Gadget Salvation was the first consumer electronics trade-in site to deploy CheckMEND in the United States.

We also regularly assist law enforcement in the investigation of stolen property. We record the device’s electronic serial number for each item we receive, so we can provide a trail for items under inquiry. Also, all devices, regardless of whether they are reported as lost or stolen, go through our data wipe process.

As part of our online trade-in process, each of our customers are required to contractually confirm the device is in fact theirs to sell and has not been reported as lost or stolen. We also remind customers at several points in the process that we do not accept items that have been reported lost or stolen.


What if my laptop is locked with a BIOS password?

If you laptop is BIOS password locked, you will need to remove this password first in order to get a full quote. If you do not know the password, you will need to select on the estimator “Defective motherboad”.
A laptop locked with a BIOS password is unusable. This password is set on the motherboard itself, not on the hard drive, which means that not even a new fresh OS installation will clear the password, and unfortunately, there’s no way around it.

I selected the wrong model and already sent in my gadget, what should I do?

As soon as your device is delivered and tested, you will be contacted by email with a revised offer that is the correct valuation for the device you sent in.

Is Gadget Salvation a Scam?

Or, “Is legit?” … “Has anyone used before?”

We think these are fair questions. We’re proud of the positive experiences our customers have had with Gadget Salvation since we founded the company in 2008. Hundreds of thousands of customers have shared their feedback about doing business with Gadget Salvation online.

But you shouldn’t just take our word for it. Please read reviews of Gadget Salvation. Ask a friend about us, or check us out on Facebook and Twitter to see what others have to say. Here are a few reasons that should help make you feel more comfortable selling your electronics to Gadget Salvation.

✽ We’ve helped over 120,000 customers
And, we’ve paid them more than $10 million since Gadget Salvation was founded in 2008.
✽ Our customers rate us highly
✽ The Better Business Bureau (BBB) approves

We’ve earned an A rating.


Can I sell computer parts?

Unfortunately, we do not accept electronic parts such as screens, motherboards, circuit boards, etc.

Can I drop off my device rather than ship it?

Unfortunately, you can’t. Our offices currently are set up to only process shipments.


What’s an accredited competitor?

We consider an accredited competitor an online trade-in service (Not a marketplace, such as eBay, local business or private offer.) that is accredited by the Better Business Bureau. Our Price-Match Program will match any quote from any competitor that is accredited by the BBB.
Here’s a list of some BBB accredited competitors:


Below are some examples of non competitors:

  • Local business
  • BuyBack/Trade-in Programs that require the purchase of a new device or signing a contract.


My device’s wear and tear is expected for its age, why was my quote lowered?

Our online calculator has a simply constructed interface, three main categories for your device: “Like new”, “good”, and “other”. When you select
like new or “good”, a box with show up detailing what it is considered to be “like new” or “good”. We so this so that there aren’t any gray areas or gaps to fill with misrepresentations. Different people take care of their valuables in a different way, while someone may have had a laptop for 6 years and kept in mint condition, someone else could have had a laptop for only 2 years and its condition may be deplorable.

This is why we don not want to leave room for “wear and tear expected for it age”. We do understand that many other electronic trade-in website operate within this premises, but please do understand that these companies that do so are not reputable and as a mater of fact they operates in this way to take advantage of the grey area. Some of those companies deduct as much as 90% based on cosmetic issues. We want to be as completely transparent with you by giving you the option to accurately select the condition of your device and not offer you above-the-market high unrealistic quotes.