Testing And Payments
How is the market price determided?
When do I get paid?
Are there any fees?
I selected the wrong model and already sent in my gadget, what should I do?
What happens if you disagree with the condition or model I selected for my item?
The best way to prevent an offer drop is by providing as accurate an initial assessment as possible. It is also very common for customers to select the wrong model on our website. Please be sure you are generating a quote for the correct item. Every item sent to us is hand evaluated by a trained member of our team based on the information you provided. If our evaluation does not match up with the one you completed online, the offer may decrease or increase accordingly. If your offer changes for any reason, you will receive an email on the day of inspection with the new value and an explanation of any changes to your offer. If you disagree with our revised offer, we will gladly return your item. If your offer is revised and you believe there has been a mistake, you can request the attention of our Inspections Manager for a closer look and re-assessment. You can submit this request by using our Contact Form. In any case, once an item receives an offer drop revision, you will have 5 days to Accept the offer and receive payment or Decline the offer and have the item returned to you.
How long does it take to receive my payment?
What can I do if I disagree with my revised offer?
How do I get paid?
On a daily basis, we analyze hundreds of items and sales from many different marketplaces and competitors. We want to make sure you are getting the most value for your gadget.
Normally, payments are processed within 24 business hours of us receiving your gadget(-s). In some cases, it may take up to 48 business hours to complete testing procedures.
There are no fees for selling to Gadget Salvation thorugh our Instant Sale Program.
Once your device is delivered and inspected, you will be contacted via email with a revised offer, that reflects corrected evaluation for the device you sent in.
Your payment will be issued within 48 business hours of us receiving and inspecting your gadget(-s). PayPal is the fastest (instant!) way to get paid. Checks are mailed via USPS First Class Mail. If you choose to be paid by check, please allow 3 to 6 business days for delivery.
If you feel there has been a mistake in the evaluation of your device, you can request a re-evaluation by the Our Inspections Manager by replying to our confirmation email or submitting a request here. Please allow at least 24 business hrs for our team to review your inquuiry. Some evaluations can be edited or overturned to provide you with additional compensation. After any inspection or re-inspection takes place you will receive a notification email shortly after with the evaluation results. If we determine your item possesses a functional or condition rating related defect, or the item is a different model, we will calculate a new offer and you will have 5 days to decide if you would like to Accept or Decline. After the 5 days passes, we have to assume you do not object to the new offer, and your device will be automatically processed under the new amount. If you decline the offer within the 5 days, the item will be sent back to you. We offer free returns for items that have been misrepresented only by a minor cosmetic issue, i.e. showing light scratches. If the misrepresentation is a functional issue, or a significant cosmetic flaw, then a return fee must be paid in advance to have your item send back to you. In order to avoid this, please make sure that you are selecting the correct condition of your item on our online estimator. Hover over the question marks to read more about the details of each option.
We offer two payment options:
1 - company check, sent via USPS First Class Mail, 3-6 business days in transit;
2 - PayPal instant transfer: sent directly to your PayPal account, using the email you have provided during checkout.
Currently we do not offer direct bank deposits.