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Since 2008 In Business
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1–2 Business Days Payment After Receipt
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Free Shipping Prepaid UPS Label
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NIST Data Wipe Every Device, Every Time

We buy smartphones, tablets, laptops, smartwatches, gaming consoles, and other electronics from major brands including Apple, HP, Acer, Dell, Samsung, Lenovo, Google, Microsoft, and more. This covers iPhones, iPads, MacBooks, iMacs, Mac Minis, Samsung Galaxy phones and tablets, Google Pixel phones, Apple Watches, gaming consoles, cameras, drones, and speakers — over 4,000 models in our buyback database. Even if your device is broken or damaged, we may still buy it. You can request a custom quote for any gadget here.
Your data is safe with us. Every device we receive is wiped using NIST-compliant data erasure software before it is resold or recycled — this goes far beyond a standard factory reset and makes data recovery virtually impossible. Each storage drive is erased and reformatted as part of our inspection process, and defective drives along with any forgotten SIM and memory cards are destroyed and recycled. We do not sell or share any of your personal data. Read the full details on our Data Erasure Protocols page.
Our pricing is based on the gadget model, storage capacity, carrier, and overall condition. Our custom pricing algorithm pulls real-time resale data from eBay, Amazon, and Facebook Marketplace to calculate a fair, current-market offer for your specific device. Because we handle the entire resale process ourselves, we can pass more of the sale value back to you. You'll receive an instant quote online that's valid for 30 days.
Before you send us your gadget, please:
  • Remove your gadget's password. Check the manufacturer's support page for your specific model's instructions.
  • Delete all personal files or, better yet, reset your gadget to factory settings. Don't wipe the OS completely — if you've already done this, select "No Operating System" under "Other" on our estimate calculator, or pre-install the original software if you have it.
Note that as part of our inspection process, we will erase and reformat each storage drive and destroy and recycle defective ones, as well as any forgotten SIM and memory cards.
Before shipping your iOS device, follow these steps:
  • Back up your gadget to iCloud or your computer.
  • Sign out of iCloud.
  • Go to Settings > General > Reset, then tap "Erase All Content and Settings."
Click here for a full step-by-step guide. Please note that we cannot purchase iCloud-locked, firmware-locked, or remotely managed Apple products.
Before shipping your laptop or desktop:
  • Wipe the surfaces with a clean, soft cloth.
  • Reset the operating system. See step-by-step instructions here.
  • Include the charger with the device.
  • Use a sturdy box with plenty of cushioning material (bubble wrap, packing peanuts, etc.). Seal all sides with tape, then drop it off at the nearest UPS location.
You don't need the original box. Please include:
  • Laptops: Power adapter.
  • Desktops: Keyboard, mouse, and power cord.
  • Gaming consoles: Check the accessories you're including in our estimate calculator.
  • Phones: Wall charger and data cable.
A phone case won't increase the quote value, but it does add impact protection during transit — feel free to include it.
If your laptop is BIOS-password locked, you'll need to remove the password first to get an estimate. If you don't know the password, select "Defective Motherboard" in our calculator. A BIOS-locked laptop is essentially unusable because this password is set on the motherboard itself — even a fresh OS install won't clear it, and unfortunately there's no workaround.
Click the Apple icon in the upper-left corner of the screen and select "About This Mac." This shows the OS name and version, the model name, and the serial number.
Most laptop brands print the specific model number on the bottom of the device. If you don't see it or aren't sure, send us a quick message and we'll help you identify it.
Go to Settings > General > About. The storage capacity is listed there.
Your quote will remain the same as long as the device matches the condition you described. If we find the condition differs from what was stated, we'll contact you with a revised offer. You can accept the new offer or have your device returned at no cost — there's never any pressure.
Yes! We accept devices in any condition — cracked screens, water damage, or devices that won't power on. Broken devices receive lower quotes, but you can still get cash for them rather than letting them collect dust. And even if your broken gadget has no salvage value, we'll recycle it responsibly at no cost to you.
You can cancel at any point, no questions asked. If you haven't shipped yet, simply don't use the prepaid label — we're not charged for shipping labels until they're scanned by UPS. If you've already shipped, email us and we'll return your device via UPS at no cost. You are never obligated to accept a revised offer.
Yes — shipping is completely free. Once you accept your quote and check out, we'll email you a prepaid UPS label. Package your gadget with plenty of padding, attach the label, and drop it off at any UPS location. We strongly recommend getting a receipt from the UPS clerk. All packages are insured for up to $100, provided the device is packaged correctly. See our Shipping Instructions page for full guidance.
Use the original box if available, or a sturdy box with plenty of padding material (bubble wrap, packing peanuts, etc.). Remove any SIM cards and memory cards. Make sure the device won't shift around inside the box. Include any accessories mentioned in your quote. Pro tip: re-using your Amazon delivery boxes is a great way to reduce environmental impact! Gadget Salvation is not liable for damage due to poor packaging.
Standard UPS transit typically takes 2–7 business days depending on your location. You'll receive a tracking number to monitor your shipment. Once we receive your device, we inspect it and process your payment within 1–2 business days.
Of course. Log in to your account or check your email for the UPS tracking number — you can track your shipment directly on UPS.com.
Don't worry about it. As soon as your gadget is delivered and tested, we'll email you with a revised estimate based on the actual device we receive.
Our mission is to keep electronics out of landfills. When we receive your gadget, we give it a new life by repairing and reselling it, or by recycling the components by material type so they can be reused in other products. No gadgets end up in a landfill — ever.
Payment is sent within 1–2 business days of us receiving and inspecting your gadget. Once we review it, we'll email you with your payment options:
  • Zelle, Venmo, or Cash App — instant bank transfer.
  • PayPal — sent directly to your PayPal account (instant).
  • Company check — mailed via USPS Standard Mail (5–10 days to arrive).
You'll receive payment within 1–2 business days after we receive and inspect your device. Electronic payments (PayPal, Venmo, Zelle, Cash App) are typically processed the same day. Checks are mailed within one business day and take 5–10 days to arrive via USPS.
Good condition means the device is fully functional with only minor cosmetic wear such as light scratches. Fair condition includes more extensive wear — dents, deeper scratches, stickers, or scuffs — but the device still powers on and functions. Broken means significant damage like cracks, missing chassis pieces, or damaged hinges that affect functionality, but no internal hardware failure.
We perform a complete data wipe using NIST-compliant data sanitization methods on every device we purchase. As long as the device is not passcode- or lock-protected, you're covered. That said, we strongly recommend backing up and wiping your device yourself before shipping for your own peace of mind.
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