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HP 14 Series

2020 - 2023 Models

Processor:

Cosmetic Condition:

Functionality:

Charger Included?

The HP 14 budget "Laptop 14" series covers HP's high-volume mainstream 14-inch line sold from roughly 2020 through 2023 — the chassis codes you'll see on your unit are 14-dq, 14-fq, 14-dk, and 14-ep. These are everyday, value-focused notebooks rather than gaming or workstation machines, and the specific chassis code plus processor brand on your device dictates its resale value. Because this family shipped across several years with both Intel (Celeron/Pentium/Tiger Lake Core/N-series) and AMD (Athlon/Ryzen 3000 & 5000) silicon, and because entry units used slower eMMC storage while higher tiers used proper SSDs, your exact configuration matters far more than the shared "HP 14" name. Confirm your chassis code first (see the identification section below), then select your components using the tool above for an instant cash offer.

Identify your exact HP 14 first

"HP 14" is a marketing name shared across many distinct chassis with very different internals. Before quoting, find your chassis code on the bottom-cover service label (a string like 14-dq2020nr, 14-fq1025nr, 14-dk1022wm, or 14-ep0299nr):

14-dq → Intel 14-fq → AMD 14-dk → AMD (earlier) 14-ep → Intel (2023+)

Note that this budget line is separate from HP's Pavilion 14, Pavilion Aero 14, ProBook 14, and Stream 14 families, which look similar but carry different hardware and resale values. Our guide to finding your laptop's model number walks through locating the exact code in Windows or on the chassis.

Core hardware configurations

Processor (CPU)

  • Intel (14-dq / 14-ep): Celeron N4020/N4120, Pentium Silver, Core i3-1005G1, Core i3-1115G4, Core i3-1125G4, Core i5-1135G7 (Tiger Lake), Core i3-1215U (Alder Lake), Intel Processor N100/N305, and up to 13th-gen Core i5/Core i7 on later 14-ep units
  • AMD (14-fq / 14-dk): Athlon Silver/Gold 3050U–3150U, Ryzen 3 3250U, Ryzen 3 5300U, Ryzen 5 5500U, Ryzen 7 5700U

Graphics (GPU)

  • Integrated graphics only — no discrete GPU in this line
  • Intel: UHD Graphics 600 (Celeron), UHD Graphics, or Iris Xe (i5 Tiger Lake)
  • AMD: Radeon Graphics (Vega 3 / Vega 6 / Vega 7 / Vega 8 tiers depending on Ryzen/Athlon model)

Memory (RAM)

  • DDR4 onboard memory, commonly 4GB, 8GB, or 16GB
  • Soldered (onboard) on most units and single-channel — not user-upgradable. The capacity your unit shipped with is the capacity it keeps; retailer "2 x 4 GB" listings typically describe onboard chips, not removable slots
  • Confirm your installed amount before quoting, as RAM affects value

Storage

  • Entry tiers: 64GB or 128GB eMMC flash (soldered, not replaceable) — slower and lower-value
  • Higher tiers: 128GB / 256GB / 512GB M.2 SSD (SATA on early units, PCIe NVMe on later ones)
  • An eMMC unit and an SSD unit are worth meaningfully different amounts — check yours

Display & audio

Display

14.0-inch micro-edge display. Entry units use an HD (1366 × 768) panel; mid and higher tiers use a brighter FHD (1920 × 1080) anti-glare panel. Most are non-touch, though select configurations (often "dx"/"wm" SKUs) added a touchscreen. Panels are typically TN/value-IPS with modest brightness (~220 nits) — not a high-gamut or high-refresh display.

Audio

Dual stereo speakers tuned in collaboration with HP's audio partners, plus an HP True Vision HD front camera with integrated digital microphone.

Ports & connectivity

A practical everyday port layout; exact mix varies slightly by chassis year and processor brand.

Left / Right Sides
  • 1× USB-C 3.x (data; charging/DisplayPort support varies by model — many budget units are barrel-charge only)
  • 2× USB-A (typically 1× USB 3.x SuperSpeed + 1× USB 2.0)
  • 1× HDMI output
Extras
  • 1× microSD or SD media card reader (varies by chassis)
  • 1× 3.5mm headphone/microphone combo jack
  • 1× AC/barrel power input on most units

Wi-Fi 5 or Wi-Fi 6 (varies) Bluetooth 5.x

Battery, build & more

Battery & charging

Multi-cell lithium-ion battery rated for roughly 9–10 hours of mixed use, with HP Fast Charge on most units (about 50% in ~45 minutes). Chargers are compact 45W class adapters.

Keyboard & input

Full-size island-style keyboard (backlighting on select SKUs only) with a precision touchpad. A fingerprint reader appears on some higher configurations.

Build & finish

Lightweight plastic chassis in finishes such as Natural Silver, Pale Gold, or Snowflake White, with a thin micro-edge bezel design. Weight is approximately 1.46 kg (3.24 lb) depending on configuration.

Frequently asked questions

01 How do I tell which HP 14 I actually have?
Flip the laptop over and read the service label printed or engraved on the bottom cover. You're looking for a full chassis string such as 14-dq2020nr, 14-fq1025nr, 14-dk1022wm, or 14-ep0299nr. The two letters after "14-" tell you the family: dq and ep are Intel, while fq and dk are AMD. This matters because a Celeron eMMC unit and a Ryzen 5 SSD unit carry the same "HP 14" name but very different value. Our guide to finding your laptop's model number shows how to confirm it inside Windows too.
02 Can I upgrade the RAM, and does that change my offer?
On nearly all of these budget HP 14 units the memory is soldered directly to the motherboard and cannot be upgraded — there are no accessible SO-DIMM slots like you'd find on a business ProBook. Whatever capacity your unit shipped with (4GB, 8GB, or 16GB) is permanent, so quote based on the amount currently installed. If you're unsure, you can check Settings → System → About in Windows for the installed RAM figure.
03 My HP 14 feels slow — is it eMMC or an SSD, and does it matter?
Entry HP 14 configurations (often the 64GB or 128GB models) use eMMC flash, which is soldered and noticeably slower than a true SSD; higher tiers use a 128GB–512GB M.2 SSD. The storage type and capacity both influence value, so it's worth confirming which one you have. You don't need to remove or open anything to sell — just select your storage size in the tool above and we'll handle the rest.
04 Will you take an HP 14 with wear, a cracked screen, or that won't boot?
Yes. We purchase these laptops in all conditions — fully working, scuffed and worn, swollen or dead battery, broken hinge, cracked display, or not powering on at all. Just set the matching condition grades above and your offer adjusts to a firm cash figure.
05 Do I need to wipe it first, and how fast do I get paid?
Back up anything you want to keep and sign out of your Microsoft account before shipping, but you don't need to wipe or remove storage yourself — our team runs certified data-sanitization on every incoming drive. See our data erasure protocols for details. Once your laptop arrives and clears functional testing, payment is approved within two working days via PayPal, Venmo, Zelle, CashApp, or a mailed check. Shipping is free and fully insured.