Legal · Text Messaging

SMS program
terms & conditions.

What we text you, how often, and how to stop at any time. Text messages from Gadget Salvation are optional and are never required to sell your device or receive your payout.

§ Key Points · Effective September 24, 2026

Overview

Gadget Salvation operates one optional text message program, for customers who have submitted a trade-in order with us. These terms describe that program. They apply in addition to our Terms of Service and Privacy Policy.

  1. 1

    Texts are optional. You can complete a trade-in and get paid in full without ever opting in.

  2. 2

    We only text you about your own order. We do not send promotional messages, and we do not text people who have not asked us to.

  3. 3

    Reply STOP to any message to stop all texts immediately. Reply HELP for help.

  4. 4

    Message and data rates may apply. Message frequency varies.

01  ·  Content

What We Send

Every message in this program is about an order you have already placed. There are three kinds, and all of them concern getting your device to us before your quoted payout expires.

Shipping reminders — your prepaid UPS label is ready but the package has not been handed over yet, with a link to your label and the date your quote expires.
Quote extensions — we are holding your original payout for another two weeks rather than letting it lapse. The amount does not change.
Quote expiry — a single notice that your quote window has closed, with an invitation to get a current quote if you still want to sell.

Every message identifies us Texts in this program always name Gadget Salvation and reference your order. Any link we send points to gadgetsalvation.com — we never use third-party link shorteners, so a shortened link claiming to be from us is not from us.

02  ·  Frequency

Message Frequency

Message frequency varies and depends on your order. The schedule is fixed rather than open-ended:

At most one message per day for any one order.
Up to nine messages over the first 45 days after you submit an order.
Reminders stop as soon as UPS tracking shows your package has been handed over. If you ship straight away, you will not receive any.
We never text about an order more than 60 days after it was submitted.

03  ·  Consent

How to Opt In

There is exactly one place to join this program: a checkbox directly beneath the phone number field on our checkout page, shown while you are submitting a trade-in order. It is unchecked by default, it is never pre-selected for you, and leaving it unchecked has no effect on your order or your payout.

The checkbox reads, in full:

Text me order and shipping updates from Gadget Salvation at this number. Msg & data rates may apply. Msg frequency varies. Reply STOP to cancel, HELP for help. See our Terms and Privacy Policy.

When you tick it, we record the date and time, the page you were on, the originating IP address, and the exact wording shown above, so that what you agreed to is a matter of record rather than recollection. We do not accept opt-ins by any other route — we will not add your number because you mentioned it to us, and we do not buy or import phone lists.

04  ·  Revocation

How to Stop

You can withdraw consent at any time, and you never have to explain why.

Reply STOP to any message from us. This takes effect immediately and needs no other action from you.
Reply HELP to any message to get our contact details.
Or simply tell us — email [email protected], or say so to anyone on our team by phone, email or chat. We will record it on your behalf.

Stopping applies to your number, not one order Once you opt out we suppress that phone number across every order you have with us, including any you place later. Stopping texts does not affect the emails we send about your order, and it never affects your payout.

05  ·  Cost

Cost

Gadget Salvation does not charge you anything for these messages.

Message and data rates may apply, depending on your mobile plan. Messages we send and any replies you send us — including STOP and HELP — are billed by your mobile carrier under the terms of your own plan. If you are unsure what a text costs you, ask your carrier.

06  ·  Delivery

Delivery & Carriers

This program supports mobile numbers in the United States. We cannot send program messages to landlines, to numbers that cannot receive SMS, or to numbers outside the US.

Delivery is not guaranteed. Messages depend on your carrier's network and on filtering we do not control, and carriers are not liable for delayed or undelivered messages. Because of that, text messages are always a convenience layered on top of email — never the only way we tell you something that matters. Anything important about your order is also sent to the email address on the order.

If you change your phone number, update it on your order or tell us, so that messages about your device do not go to somebody else.

07  ·  Privacy

Privacy

Your phone number is used to service your trade-in order and, if you opted in, to send the messages described above. Nothing else.

We do not sell or rent your phone number, and we do not share it with third parties for their own marketing. We share it with the messaging provider that delivers these texts and with the carrier that terminates them, because that is what sending a text requires, and with UPS for the shipment itself. Our full Privacy Policy describes how we handle the rest of your information.

08  ·  Contact

Contact Us

Questions about this program, or about a message you received from us? We would rather hear from you than have you wonder.

Get in touch

Email [email protected] or visit our contact page to send a message. We respond within one business day.

Contact Us

Ready to sell?

Get an instant quote
for your device.