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Microsoft Surface Laptop Go Series

2020, 2022, 2023

Processor:

Memory:

Storage:

Cosmetic Condition:

Functionality:

Charger Included?

The Microsoft Surface Laptop Go is a compact 12.4-inch Windows laptop that Microsoft sold across three generations: the original Surface Laptop Go (2020), the Surface Laptop Go 2 (2022), and the Surface Laptop Go 3 (2023). It was built for students and everyday users who wanted Surface build quality without the size or weight of the standard Surface Laptop. All three generations share the same 12.4-inch PixelSense touchscreen chassis and an Intel Core i5 processor, with the generation determining whether you get 10th, 11th, or 12th Gen silicon. Because Microsoft kept the design consistent, these machines still hold resale value years after launch, especially in the higher RAM and storage tiers. Pick your configuration and condition above for an instant cash offer, or see how the process works before you commit. If you are ready to move on from yours, you can sell your Microsoft laptop in a few minutes once you know your exact model.

Confirm you have the Surface Laptop Go

Go to Settings → System → About on the device itself to see the device name and Windows edition, but the exact model number and part number are printed on the sticker on the underside of the laptop, near the rubber feet. That sticker is the fastest way to tell which generation you have. You can also run msinfo32 from the Windows search bar and check the "System Model" field.

Surface Laptop Go (2020)

  • Model number 1943
  • Part number 1ZO-00001
  • Intel Core i5 10th Gen. processor

Surface Laptop Go 2 (2022)

  • Model number 2013
  • Part numbers VUQ-00007, 8QC-00037
  • Intel Core i5 11th Gen. processor

Surface Laptop Go 3 (2023)

  • Part numbers K1-00059, XK4-00005, XK2-00001
  • Intel Core i5 12th Gen. processor
  • No separate public model number, identify by part number

Prefer a visual check? Look at the bottom-left of the keyboard deck: entry configurations skip the touchscreen and the fingerprint-reader power button, while higher configurations include both. Finish colors also help narrow it down, since Sage was introduced starting with the second generation and was not available on the 2020 model.

Core hardware configurations

Processor

  • Intel Core i5 10th Gen. (2020 model)
  • Intel Core i5 11th Gen. (2022 model)
  • Intel Core i5 12th Gen. (2023 model)

Graphics

  • Intel UHD Graphics on the 10th Gen. configuration
  • Intel Iris Xe Graphics on the 11th and 12th Gen. configurations
  • Integrated only, no discrete GPU option

Memory

  • 4GB, 8GB, or 16GB LPDDR4x
  • Soldered to the board, not upgradable after purchase
  • 8GB and 16GB units are the more sought-after resale configurations

Storage

  • 64GB eMMC on the entry configuration
  • 128GB, 256GB, or 512GB SSD on higher configurations
  • Not user-upgradable
  • SSD-equipped units command a stronger offer than the 64GB eMMC base model

Display & audio

Display

A 12.4-inch PixelSense display in a 3:2 aspect ratio at 1536 x 1024 resolution, shared across all three generations. The base 4GB/64GB configuration ships without touch support; every other configuration includes a touchscreen.

Audio

Dual stereo speakers with Dolby Audio processing, tuned for video calls and casual listening rather than heavy bass.

Security

A fingerprint reader built into the power button is included on the mid and top configurations of each generation, but the entry-level SKU omits it. Windows Hello supports the fingerprint sensor where present.

Ports & connectivity

Port layout is consistent across all three generations, which keeps accessory compatibility simple if you are buying a docking cable or hub separately.

Left side
  • USB-C
  • USB-A
  • Surface Connect port
Right side
  • 3.5mm headphone jack

12.4-inch PixelSense touchscreen Intel Core i5 USB-C Surface Connect charging Fingerprint power button (select SKUs) Windows 11 720p camera

Battery, build & more

Battery

A sealed, non-removable battery charged through the Surface Connect port or USB-C. As with any laptop this age, capacity fades with cycle count, and a laptop that no longer holds a usable charge is still worth listing since the quote adjusts for battery health.

Dimensions & weight

All three generations share the same compact chassis, weighing roughly 2.45 pounds, which is one of the lighter machines in the Surface lineup.

Finishes

Available in colors including Platinum, Sandstone, and Ice Blue across all generations, with Sage added starting with the Surface Laptop Go 2.

Software

Ships with Windows and is supported through Windows 11, though support timelines depend on the processor generation and Microsoft's update policy at time of sale.

Known issues

The lid is aluminum but the base is plastic, so cosmetic wear shows differently than on the full-metal Surface Laptop. The 64GB eMMC storage tier is noticeably slower than the SSD-equipped configurations, which is worth factoring in before you assume a low offer means something is wrong with the unit.

Frequently asked questions

01 How do I find the model number and exact configuration?
Check the sticker on the underside of the laptop, which lists the model number and part number directly. From within Windows, Settings → System → About shows the device name, and running msinfo32 shows the "System Model" field along with installed RAM and processor. RAM and storage tier are not printed anywhere and are easiest to confirm through msinfo32 or the System settings page. If you are unsure how to read any of these fields, our model finder walks through it step by step.
02 How do I tell it apart from the standard Surface Laptop?
Screen size is the fastest tell. The Surface Laptop Go uses a 12.4-inch display, while the standard Surface Laptop line runs 13.5 or 15 inches. The Go series also skips the Alcantara fabric deck option that some standard Surface Laptop configurations offer, using an aluminum lid over a plastic base instead. The Go is noticeably lighter in hand, which is usually obvious even without checking specs.
03 Can I sell it with damage, a weak battery, or if it won't turn on?
Yes. A cracked screen, a battery that no longer holds a charge, or a unit that won't power on can all still be sold, and the condition picker above accounts for this. What you cannot skip is account removal: sign out of your Microsoft account and remove the device from your account online before shipping, since a locked device cannot be resold or recycled properly. If the laptop is completely dead and you cannot access it to sign out, note that in your submission.
04 What raises the trade-in value the most?
Higher RAM and storage tiers matter most, since 8GB and 16GB units with SSD storage are more usable today than the base 4GB/64GB eMMC configuration. A working battery, an intact touchscreen, and a functioning fingerprint reader (on SKUs that have one) also push the offer up. Minimal cosmetic wear on the aluminum lid and having the original charging cable on hand help too, though hardware condition matters more than accessories.
05 How do I erase it and get paid?
Go to Settings → System → Recovery, then choose Reset this PC and select "Remove everything" to wipe the drive. Before shipping, sign out of your Microsoft account, remove the device from your account at account.microsoft.com, and suspend BitLocker if you turned it on manually. Once the reset finishes, package the laptop and send it in using the free, insured shipping label we provide. After we test the unit against what you reported, payment goes out by PayPal, Venmo, Zelle, CashApp, or check. Full details on how we handle data are in our data erasure protocols.