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Samsung Galaxy Book5 Pro 360

Intel Core Ultra 7 Series 2

Memory:

Storage:

Cosmetic Condition

Functionality

Charger Included?

The Samsung Galaxy Book5 Pro 360 launched in 2025 as Samsung's flagship convertible, built around Intel's Core Ultra 7 Series 2 platform. It ships as NP960QHA, with the US retail configuration labeled NP960QHA-KG1US. The 360-degree hinge, AMOLED touchscreen, and included S Pen made it a target for creative professionals and anyone who wanted a full Windows laptop that could also fold flat as a tablet. It holds resale value well because 16-inch convertibles with an S Pen and OLED panel are still a small, sought-after category, and Samsung's build quality keeps units usable for years after purchase. Pick your memory and storage configuration and set the condition above to see a live cash offer. If you want the full picture of how payment and shipping work before you commit, see how the process works, or head straight to sell your laptop and get a number in front of you.

Confirm you have the Galaxy Book5 Pro 360

The fastest way to confirm your exact configuration is Windows itself. Go to Settings → System → About and look at the device specifications panel, which lists the model name and, on most units, the model number. You can also press Windows key + R, type msinfo32, and press enter to pull up the full system summary, including the exact BIOS/model string. If Windows won't boot, flip the laptop over: the model number is printed on the sticker on the underside of the chassis.

NP960QHA

  • Base global model number for the Galaxy Book5 Pro 360 16"
  • Confirms the 360-degree convertible hinge and 16-inch AMOLED panel
  • Shared across most regional variants before the retail suffix

NP960QHA-KG1US

  • US retail SKU sold through Samsung.com and major US retailers
  • Confirms US power adapter and region-locked software defaults
  • Same core hardware as NP960QHA, packaged for the US market

Prefer a visual check? Look for the 360-degree hinge that lets the screen fold flat into tablet mode, a glossy AMOLED display rather than a matte panel, and the S Pen slot or loop built into the chassis or included in the box.

Core hardware configurations

Processor

  • Intel Core Ultra 7, Series 2
  • Same processor tier across every memory and storage configuration

Graphics

  • Integrated Intel Arc graphics on the Series 2 chip
  • No discrete GPU option on this model

Memory

  • 16GB or 32GB configurations
  • Soldered to the board, not user-upgradable after purchase
  • 32GB moves resale value the most, since it can't be added later

Storage

  • 512GB or 1TB configurations
  • NVMe SSD, not user-replaceable on this chassis

Display & audio

16-inch AMOLED touchscreen with a 360-degree hinge, so the display folds back into tablet or tent mode. Supports the included S Pen for note-taking and drawing.

AKG-tuned speakers with Dolby Atmos support, tuned for the convertible chassis rather than a discrete external soundbar setup.

Fingerprint reader built into the power button, paired with Windows Hello for biometric sign-in.

Ports & connectivity

The port selection favors Thunderbolt over legacy connections, which is typical of a thin convertible chassis.

Wired
  • 2x Thunderbolt 4
  • 1x USB 3.2 Type-A
  • microSD card reader
  • 3.5mm headphone jack
Wireless
  • Wi-Fi 7
  • Bluetooth 5.4

S Pen included 360° hinge AMOLED touch display Thunderbolt 4 Wi-Fi 7 AKG quad speakers Fingerprint reader

Battery, build & more

Battery: charges over USB-C with support for fast charging, in line with the rest of the Galaxy Book Pro line.

Software: ships with Windows 11 and Samsung's companion apps, including Samsung Notes for S Pen input and Second Screen for using a phone or tablet as an extended display.

Accessories: the S Pen is included in the box on this model. Keep it with the laptop when you sell; a missing S Pen is treated as missing an included accessory.

Market positioning: sits at the premium end of the convertible laptop tier, competing with other 16-inch 2-in-1s that pair a stylus with an OLED panel.

Frequently asked questions

01 How do I find the model number or exact configuration?
Go to Settings → System → About on the laptop and check the device specifications section, which lists the model name and, on most units, the model number string. You can also run msinfo32 from the Run dialog for a full hardware summary, including RAM and storage size if Windows is still installed. If the laptop won't power on, the model number sticker on the underside of the chassis will show either NP960QHA or NP960QHA-KG1US. For a general walkthrough across Samsung laptops, see how to find your Samsung model number.
02 How do I tell it apart from the standard Galaxy Book5 Pro?
The regular Galaxy Book5 Pro is a clamshell laptop: the screen does not fold back, it has no S Pen support, and its model number is different from the NP960QHA line. If your unit has a 360-degree hinge that lets the display fold flat or into tent mode, and it either includes an S Pen or has a slot for one, you have the 360 variant. When in doubt, the model number on the underside sticker or in Settings → System → About settles it.
03 Can I sell it with damage, like a cracked screen or a dead battery?
Yes. A cracked hinge display, a battery that no longer holds a charge, or a unit that won't power on are all conditions you can select above, and the quote adjusts to match. What you cannot ship is a laptop still signed into a Microsoft account with Find My Device or device lock active. Before sending it in, remove the laptop from your Microsoft account and make sure it isn't tied to a work or school profile that could block reactivation. A locked laptop can't be resold or refurbished, so it won't qualify for the full damaged-unit offer.
04 What raises the trade-in value the most?
Higher memory and storage configurations hold value best, since 32GB and 1TB units can't be upgraded after the fact and are harder to find secondhand. Beyond configuration, cosmetic condition and a working battery matter most, followed by having the original S Pen and charger in the box. A fully signed-out account and a clean factory reset also speed up processing, since a locked or personalized unit needs extra verification before it can be resold.
05 How do I erase it, remove my accounts, and get paid?
Start at Settings → System → Recovery → Reset this PC and choose the option that removes everything, including personal files and apps. Before or during that process, go to your Microsoft account settings and remove this device from your account list, and if BitLocker encryption is enabled, suspend or disable it so the buyer isn't locked out during testing. Once the reset finishes and the device boots to the setup screen, it's ready to ship. Shipping is free and insured, and payment goes out after testing, by PayPal, Venmo, Zelle, CashApp, or check. For the full erasure checklist by device type, see our data erasure protocols.