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Dell XPS 17 9720

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Charger Included?

The Dell XPS 17 (Model 9720), released in 2022, is the third-generation XPS 17 — a large-screen premium laptop that fits a 17-inch display into a chassis closer in size to a typical 15-inch machine, thanks to Dell's near-borderless InfinityEdge design. It kept the acclaimed chassis but moved to 12th-generation Intel Core H-series processors, faster DDR5 memory, and PCIe 4.0 storage, making it a favorite with creators, engineers, and professionals who want screen space and power without a bulky gaming-laptop look. Because Dell let buyers configure the processor, graphics, memory, storage, and display at checkout, your exact combination of parts determines its final resale value. Select your components using the tool above to view an instant cash offer for your device — and if you didn't know you could sell your Dell XPS for cash through a trade-in service like ours, this page will walk you through it.

Make sure you have the XPS 17 9720 (not the 9710 or 9730)

This is the most important thing to check before requesting a quote, because the XPS 17 has several near-identical-looking models from different years, and they are not worth the same amount. The 9720 is the 2022, third-generation XPS 17. Every XPS has a Service Tag printed on the bottom of the laptop. Because the whole XPS 17 family shares the same case, the model number and processor are the reliable way to tell them apart:

This page covers

  • XPS 17 9720 — 2022, 12th-gen Intel, RTX 3050 or RTX 3060 graphics
  • Uses faster DDR5 memory (vs. DDR4 on older models)
  • Four Thunderbolt 4 (USB-C) ports

NOT this page

  • XPS 17 9700 (2020, 10th-gen)
  • XPS 17 9710 (2021, 11th-gen)
  • XPS 17 9730 (2023, 13th-gen, RTX 40-series)
  • XPS 15 9520 (the smaller 15-inch model)

Quick way to check: since all XPS 17 models look identical, the surest test is the processor. If it's a 12th-gen chip (model numbers starting with "12", like i7-12700H), you have the 9720. You can confirm this in Windows System Information. Not sure where to look? Our guide to finding your Dell model number shows you how to read the Service Tag, and you can always contact us for help.

Core hardware configurations

Processor (CPU)

  • Intel Core i5-12500H — 12 cores, up to 4.5 GHz
  • Intel Core i7-12700H — 14 cores, up to 4.7 GHz
  • Intel Core i9-12900HK — 14 cores, up to 5.0 GHz
  • All are 12th-generation "Alder Lake-H" hybrid processors

Graphics (GPU)

  • NVIDIA GeForce RTX 3050 — 4GB GDDR6 (60W)
  • NVIDIA GeForce RTX 3060 — 6GB GDDR6 (60W)
  • Integrated Intel Iris Xe (or UHD) Graphics on all models
  • The RTX 3060 configuration is generally worth more — select it accurately above

Memory (RAM)

  • 8GB, 16GB, 32GB, or 64GB DDR5-4800
  • Two SO-DIMM slots — the RAM here is user-upgradable (up to 64GB total)

Storage

  • M.2 PCIe 4.0 NVMe Solid State Drive (SSD)
  • Shipped from 256GB up to 4TB per drive
  • Two M.2 slots (up to 8TB total) for dual-drive setups

Display & audio

Display

A 17-inch 16:10 InfinityEdge display with very thin borders, offered in two versions, both rated at 500 nits: a FHD+ (1920 × 1200) non-touch anti-glare panel with 100% sRGB, or a stunning UHD+ (3840 × 2400) 4K touch panel with anti-reflective coating, DisplayHDR, and 100% Adobe RGB. The 4K UHD+ touch configuration is the most valuable of the two — select yours accurately in the tool above.

Audio

Quad-speaker system tuned by Waves MaxxAudio Pro, plus a dual-microphone array. On this generation the webcam and IR sensor were split apart for improved video quality.

Ports & connectivity

The XPS 17 keeps things modern and minimal — everything runs through USB-C/Thunderbolt. There is no built-in USB-A port and no HDMI port, but Dell included a USB-C-to-USB-A and HDMI adapter in the box (if you still have it, include it, as it can add a little value).

Left Side
  • 2× Thunderbolt 4 (USB-C) (support charging, DisplayPort video out, and 40Gbps data)
  • 1× wedge-shaped lock slot
Right Side
  • 2× Thunderbolt 4 (USB-C)
  • 1× SD card reader (full-size)
  • 1× 3.5mm headset jack

Killer Wi-Fi 6 / 6E Bluetooth 5.2 Fingerprint power button Windows Hello IR

Battery, build & more

Battery & charging

Integrated 97Wh battery (56Wh on some base configs) charged over USB-C with a 90W or 130W adapter depending on configuration. A battery that no longer holds much of a charge does not disqualify your laptop from a quote.

Camera & security

720p HD webcam with a separate Windows Hello IR camera for face login, plus a fingerprint reader built into the power button.

Keyboard & touchpad

Backlit chiclet keyboard with a large glass Precision touchpad and edge-to-edge carbon-fiber palm rest.

Build & weight

CNC-machined aluminum lid and base with a carbon-fiber interior deck. Around 2.17–2.53 kg (4.8–5.57 lb) depending on configuration.

Colors

Platinum Silver exterior with a black carbon-fiber interior deck.

Operating system

Shipped with Windows 11 Home or Pro.

Frequently asked questions

01 How do I confirm my laptop is the XPS 17 9720 and not another XPS 17?
Flip the laptop over and find the Service Tag in the small print on the bottom, then check in Windows: press the Windows key, type "System Information", open it, and look at the "System Model" line, which will read "XPS 17 9720." Since the whole XPS 17 family looks identical, the quickest check is the processor: a 12th-gen chip (like i7-12700H) means you have the 9720. Our Dell model-number guide walks through exactly where to find the Service Tag.
02 Which configuration options affect my XPS 17 9720 quote the most?
The biggest value drivers are the graphics chip (the RTX 3060 is worth more than the RTX 3050), the processor (an i9 is worth more than an i5), the display (the 4K UHD+ touch panel commands more than the FHD+ option), the amount of RAM, and the SSD capacity. Because the RAM is upgradable, an already-upgraded 32GB or 64GB machine can be worth more too. Selecting these accurately above ensures your offer reflects your actual machine. To understand resale pricing, our Dell resale value guide and our guide on estimating your laptop's resale value are good starting points.
03 Should I wipe my data or remove the SSD before shipping?
Back up anything you want to keep to an external drive or the cloud, then sign out of your Microsoft account and turn off BitLocker if you enabled it. You do not need to open the laptop or remove the SSD yourself — our team runs certified data sanitization on every drive we receive, so your personal information is fully erased. You can read exactly how we handle this on our data erasure protocols page.
04 Did you know you can trade in your XPS 17 for cash instead of selling it yourself?
A lot of people don't realize this is an option. Instead of listing your laptop on a marketplace and dealing with lowball offers, no-shows, and the risk of a chargeback, you can sell it directly to us for cash. The process is simple: pick your exact 9720 configuration in the tool above, get an instant offer, and if you accept, we email you a free, fully insured prepaid shipping label. Once your laptop arrives and passes inspection, you get paid. You can see the full walkthrough on our how it works page, and if you want to compare your options first, our guides on selling a used laptop online and whether to trade in, resell, or donate are both worth a read. You can also read our full take on the Dell XPS 17 9720.
05 Can I still sell my XPS 17 9720 if it's damaged or won't turn on?
In most cases, yes. We buy XPS laptops in a wide range of conditions — a cracked screen, worn keyboard, dead battery, or general cosmetic wear won't automatically rule out an offer. Just describe the condition honestly using the options in the tool above so your quote reflects the real state of the device. Once your laptop arrives and our team finishes testing, payment goes out quickly by PayPal, Zelle, Venmo, or a mailed check. Have questions about your specific device? Reach out any time through our contact page.