Microsoft · Instant quote

Microsoft Surface Laptop 2

Processor:

Memory:

Storage:

Cosmetic Condition:

Functionality:

Charger Included?

The Microsoft Surface Laptop 2 arrived in 2018 as Microsoft's follow-up to its first Windows-based Surface Laptop, built around a 13.5-inch PixelSense touchscreen and an 8th-generation Intel processor. It was aimed at students and office professionals who wanted the Surface design language — an Alcantara fabric or all-metal keyboard deck, a fanless or near-silent chassis, and a 3:2 display suited to reading and document work — without stepping up to the pricier Surface Book line. Known internally as Model 1769, it still holds resale value because the build quality has aged well and the 8th-gen Core i5 and i7 chips remain adequate for browsing, office software, and light multitasking. Pick your processor, memory, storage, and condition in the picker above for an instant cash offer, see how the process works, or head straight to sell your Microsoft laptop if you already know what you have.

Confirm you have the Surface Laptop 2

The fastest reliable check on any Surface runs through Windows itself. Press Windows key + R, type msinfo32, and press enter. The "System Model" field will read "Surface Laptop 2," and the "Processor" field will confirm whether you have an 8th-gen Core i5 or Core i7. You can also flip the laptop over and read the sticker on the underside near the rear vents, which lists the model number and serial.

Model 1769

  • Shown as the hardware model number on the underside sticker and in msinfo32's System Model field
  • Applies to every Surface Laptop 2 configuration, regardless of processor, memory, or storage tier
  • Does not by itself confirm which processor or storage size you have — check msinfo32 for that

LQL-00001 S

  • A retail SKU/part number printed on the original box and purchase receipt, tied to one specific processor, memory, storage, and color combination
  • Useful for confirming the exact configuration you bought, especially if you no longer have documentation
  • Not visible on the laptop itself — check the box label, invoice, or Microsoft account order history

Prefer a visual check? Look for the single USB-A port, Mini DisplayPort, and Surface Connect charging port on the left edge — there is no USB-C on this model. Available colors were Platinum, Burgundy, and Cobalt Blue in Alcantara fabric, plus a Black finish in brushed metal introduced with this generation. If you're still unsure which Surface you're holding, our model finder can help.

Core hardware configurations

Processor

  • Intel Core i5 8th Gen, paired with a fanless chassis for silent operation
  • Intel Core i7 8th Gen, paired with active cooling for sustained workloads
  • Both are dual-core with Hyper-Threading, adequate for office work and browsing today

Graphics

  • Integrated Intel UHD Graphics 620 across both processor options
  • No discrete GPU on this model — not built for gaming or heavy creative rendering

Memory

  • 8GB or 16GB, soldered to the motherboard and not user-upgradable after purchase
  • The 16GB configuration holds resale value better for buyers running multiple applications

Storage

  • 128GB, 256GB, 512GB, or 1TB solid-state storage, fixed at time of purchase
  • Larger storage tiers move the trade-in offer the most, alongside the i7 processor and 16GB memory

Display & audio

Display

A 13.5-inch PixelSense touchscreen at 2256 x 1504 resolution, in a 3:2 aspect ratio that gives more vertical space than a typical 16:9 laptop. Supports 10-point multitouch and works with the Surface Pen, sold separately.

Audio

Omnisonic speakers are built into the keyboard deck rather than the sides or base, tuned with Dolby Audio processing. Volume and clarity are solid for a laptop this thin.

Security

Windows Hello face authentication runs through an infrared camera above the display, letting you sign in without a password or fingerprint reader.

Ports & connectivity

Port selection is minimal by design — this is the generation before Microsoft added USB-C to the Surface Laptop line, so plan on adapters for newer peripherals.

Left side
  • USB-A 3.0
  • Mini DisplayPort
  • Surface Connect (charging and docking)
  • 3.5mm headphone jack
Wireless
  • Wi-Fi 802.11ac
  • Bluetooth 4.1

PixelSense touchscreen Alcantara keyboard deck Windows Hello face sign-in Fanless i5 option Omnisonic speakers Surface Connect charging Backlit keyboard 3:2 display

Battery, build & more

Battery

Microsoft rated this generation for full-day use when new. Actual runtime on a used unit depends heavily on age and cycle count, so expect less than the original rating on an older battery.

Dimensions & weight

Roughly 12.13 x 8.79 x 0.57 inches and about 2.76 lb, light enough for daily carry in a backpack or bag.

Finishes

Platinum, Cobalt Blue, and Burgundy came in Alcantara fabric over the keyboard deck. Black was introduced this generation in an all-metal finish without fabric.

Software

Shipped with Windows 10 and can be upgraded to later Windows 10 builds. This generation is not on Microsoft's officially supported hardware list for Windows 11, so plan on staying with Windows 10 for a fully supported experience.

Known issues

Alcantara fabric shows wear, staining, and pilling with heavy use. The lack of USB-C means most modern accessories need an adapter, and both memory and storage are fixed, not something you can upgrade later.

Frequently asked questions

01 How do I find the model number or exact configuration?
Press Windows key + R, type msinfo32, and check the System Model and Processor fields. The System Model will read "Surface Laptop 2," and the Processor field tells you whether you have the Core i5 or Core i7. For memory and storage, open Settings → System → About, which lists installed RAM and drive capacity. The underside sticker also lists the model number and serial if you can't boot the device. For a broader walkthrough, see our guide on finding your Microsoft model number.
02 How do I tell it apart from the original Surface Laptop (2017)?
The surest way is the processor, not the color or shape, since the two generations look almost identical. Open msinfo32 and check the Processor field: 2018 units run 8th-gen chips (Core i5-8250U or Core i7-8650U), while the 2017 original runs 7th-gen chips (Core i5-7200U or Core i7-7660U). The all-metal Black finish is another useful sign, since it was introduced with this generation and was not offered on the original Surface Laptop.
03 Can I sell it with damage, a cracked screen, or a locked account?
Yes, most working and non-working units are accepted, and the condition picker above adjusts the offer for cracked glass, keyboard issues, battery wear, or a unit that won't power on. Before shipping, remove the laptop from your Microsoft account and sign out completely — go to account.microsoft.com/devices to unlink it, and disable BitLocker if it's active. A device still tied to a Microsoft account can't be resold or refurbished, so this step is required regardless of the laptop's physical condition.
04 What raises the trade-in value the most?
Working condition matters more than anything else — a laptop that powers on, charges normally, and has a crack-free screen will always quote higher than one that doesn't. Beyond that, the Core i7 processor, 16GB memory, and larger storage tiers push the offer up, since buyers pay more for capability. Clean Alcantara fabric without staining or fraying, an intact charger, and the original box all help too, though they matter less than the core hardware and functional state.
05 How do I erase it and remove my accounts, and how do I get paid?
Go to Settings → System → Recovery → Reset this PC and choose to remove everything, which wipes local data and reinstalls Windows. Before or after resetting, sign in to account.microsoft.com/devices and remove the laptop from your Microsoft account, and if BitLocker was enabled, suspend or turn it off so the new owner isn't locked out. Once your quote is confirmed, shipping is free and insured — we send a prepaid label, you box it up, and we test it on arrival. Payment follows by PayPal, Venmo, Zelle, CashApp, or check. Full steps are on our data erasure protocols page.